API Introduction
General API documentation structure for authentication, integrations, resources, requests, and responses.
Platform structure, modules, workflows, and implementation detail in one place.
База знания за ERP платформата, модулите, процесите и API
API Introduction
General API documentation structure for authentication, integrations, resources, requests, and responses.
Functional scope and objectives
General API documentation structure for authentication, integrations, resources, requests, and responses.
- API contract boundaries and resource model
- Authentication and authorization behavior
- Request and response conventions
- Webhook and async integration strategy
- Error handling and reconciliation model
API scope
Explain how the ERP API is structured, what resources are exposed, and how integrations should interact with the system.
How it works end-to-end
Use this lifecycle as the implementation baseline for process design, SOP creation, and training.
- Authenticate and validate access scope
- Read baseline resources and references
- Execute write operations with idempotency
- Consume events and reconcile async updates
- Monitor, retry, and audit integration behavior
Control model and governance
Control design should prevent unsafe transitions while keeping operations efficient and auditable.
Use least-privilege token scopes
Validate payload schema before mutation
Enforce idempotency on write endpoints
Verify webhook signatures and replay handling
Track integration failures by class and owner
Roles and responsibilities
Clear ownership is required for decision speed, exception handling, and accountability.
- Integration engineer
- API platform owner
- Security reviewer
- Operations support owner
KPI and reporting coverage
Monitoring should be tied to lifecycle stages so teams can identify bottlenecks quickly.
- API success and error ratio
- Latency and timeout distribution
- Webhook delivery success rate
- Retry volume and reconciliation drift
Implementation readiness checklist
Scope, owner, and approval model are defined
Configuration baseline is documented
Pilot workflow completed with exception testing
Reporting outputs validated against source records
Operational handover and support ownership confirmed